Returns

Do we accept returns?

Yes we do! If you are not entirely in love with your item(s) please return to our shop within 14 days from the delivery date for a full refund. Please check below before returning your item......

Important things to remember when returning an item:

Please let us know via email at hello@margatesuperstore.com within 7 days of receiving your purchase if you wish to return your item.

Things to check: 

  • The item must be in the same condition that you received it in with its original tag. 
  • Please obtain proof of postage of your return and keep it has proof of your return.  
  • Once we have received and checked your item we will refund the money to the same bank account the purchase was made from, this can take up to 24 hours from receiving the item.
  • Alternatively you can return your order directly to our store within 14 days of receipt of your purchase. Please provide proof of purchase to receive your refund. 

Any problems at all please get in contact with us at our email: hello@margatesuperstore.com

Our policy: 
We reserve the right to refuse a returned item(s) if we deem it worn or damaged or is sent to us after 14 days from receipt of goods. This item will not be refundable and will be returned to you. This does not affect your statutory rights.

RETURNS ADDRESS:  

MARGATE SUPERSTORE 

RETURNS HUB

Unit 12 The Centre

Margate CT9 1JG

UK

For enquiries please contact us.

FAULTY OR DAMAGED GOODS:

We make it our priority to quality check all items leaving Margate Superstore. However if you feel any item may be faulty or damaged please contact us as soon as possible at hello@margatesuperstore.com and we will make it our priority to get back to you asap to resolve the problem.